(301) 800-1218

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How it works

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One

Select Your Plan

Two

Complete Registration form

Three

Book a Care provider at ANYTIME

Monthly
$100/Per Month
  • Active Account for 30 days
  • Available 24 hours
  • Bonded & Insured
  • $25/hr - for up to 2 children
  • $35/hr - for up to 4 children
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Annually
$600/Per Month
  • Active Account for 365 days
  • Available 24 hours
  • Bonded & Insured
  • $18/hr - for up to 2 children
  • $22/hr - for up to 4 children
  • Consolidated Report for Taxes
  • Access to all 4 levels of sitters
  • Referral Bonus
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All background checks are conducted by American Identity Solutions, located in Montgomery County, Maryland. AIS is a CJIS-authorized provider of secure bio-metric Livescan fingerprint services used by Montgomery County Schools/organizations, federal government entities and many other agencies.
PERKS TO THE SUBSCRIPTION: REFERRAL & LOYALTY PROGRAM
After your first 40 hours of receiving our services, each family receives 6 free hours for date night or time away. (The 6 free hours must be scheduled 2 weeks in advance)

Each family receives 2 free hours of care services for each referral that stays for 6 months. (Hours are accumulated and must be scheduled 2 weeks in advance)

We also provide consolidated tax forms
For the safety of our care providers, we do not accept cash. We will send you an electronic invoice once the shift is complete. Payments can be made with the card on file from registration or you can provide another form of payment upon receiving the invoice. We will not bill anything on the card until after we confirm the number of hours from the care provider and receive your authorization. If you have any questions, please let us know!
Yes. Your credit card information is stored in password protected software and processed using the highest standards of encryption. After the card is entered into our system, it is stored there, but only the last four digits remain visible. We retain your billing information in our system as a convenience to you as many of our clients are frequent users of our services. If you prefer that your information be removed after your payment is processed, please let us know and we would be happy to remove your credit card information from our files.
You will be billed for the hourly rate times the number of hours you used (or the hourly minimum if you did not meet that requirement.) You will receive a detailed PDF statement by e-mail/text explaining the charges before the charges go through on you card. The payee will be listed as 365 ECS.
We do everything we can to make sure each billing is done correctly, but sometimes misunderstandings occur. We want to make sure you are charged the correct amount. If you have any questions about your bill, please send us an e-mail contact@365ecs.com or give us a call at (301) 800-1218 so we can resolve any discrepancies.
If you return home early, you will be charged for the full duration of your booking to compensate the sitter for the time booked, and the additional time in 15 minute increments if you return later. (Often times sitters are unable to secure other job opportunities when they are relieved early last minute. We ask that you please book accordingly).
If you are happy with their performance, it is customary to tip. Did the sitter do extra while the kids were sleeping, like putting the dishes away or folding laundry? Did they accept your booking last minute? Agree to come for a shorter amount of time than originally planned? Stayed later than originally planned? Is it a holiday? These are some reason parents will tip, but again, not expected.

We do request that you provide a review for your care providers via Facebook or e-mail.